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Thandi M

1 reviews | Active since Aug 2012

13 Nov 2020, 07:25

***** MARIDIAN CREDIT with CAPITEC BANK

Some MERIDIAN CREDIT people deposited money into my account yesterday ,Late that night a Correction was then Done. Capitec Bank is being negligent with out Monies in that bank,WHY i say that !

I understand Capitec does not have control to who send money into your Account But Capitec bank says, I can only reverse payment up to a Certain amount-If its a Huge amount i need to visit the branch ,HOW DID MARIDIAN CREDIT GET ACCESS TO DO REVERSAL AT 9 LAST NIGHT?

My next concern if this is all a Mistake? WHO WILL PAY FOR REVERSAL CHARGES?

When i got clown 4 years -I went to the bank to report and the answer i got was-We have no control to that? My money was taken - gone.

So i am asking? For things you have Control over why did you let MERIDIAN DO REVERSAL PAYMENT? at night How do we then trust that this Meridian credit is taking correct amount ? How do we know that this Meridian Credit people will not come back to our Account ? Who is paying for the Bank charges that happening ?

So Capitec Bank I need an Explanation Asap or I will open ***** Case against You and since its towards Month end -I do not feel save-should my salary or money disappear from account I am holding Capitec bank responsible

Thank you

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Nov 2020, 10:18
Official
 I acknowledge your posting, and have referred it to Complaint Management for immediate attention.  Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.  Kind regards Capitec Bank 
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Thandi M's update13 Nov 2020, 12:49
Reviewer Update
Its 12:46 I have not receive any phone call from Capitec bank, As pregnant as i am i need to go to the bank and explain my self again to someone will have no solution to my problem since customer complain department is too busy to contact me????My Account is own private and personal space.