***** incident

Item: Capitec Bank
Rating: 1
Author: Karabo M

I had a sum of money being deducted from my account on the 5th of May, I reported the incident and 3 months later they are still investigating. There's no tangible feedback, worst of it all is that when you go to the branch, the cashiers have a hella attitude and have no sense of urgency

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

19 Aug 2022, 11:27

Good day Karabo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply19 Aug 2022, 11:27

Official

Karabo M's updateReviewer Update

19 Aug 2022, 11:41

I'll be waiting

Karabo M's update19 Aug 2022, 11:41

Reviewer Update

I'll be waiting

Karabo M's updateReviewer Update

20 Aug 2022, 11:48

Hi, it's me again. I got your email that you've been trying to get hold of me to no avail,the contact number that you're using I long changed it on your system. Please contact me on ***

Karabo M's update20 Aug 2022, 11:48

Reviewer Update

Hi, it's me again. I got your email that you've been trying to get hold of me to no avail,the contact number that you're using I long changed it on your system. Please contact me on ***