1 reviews | Active since Mar 2018
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I am a capitec user for as long as i can remember but recently i exprienced an unexplainable situation where my card had a physical transaction on the 31st Dec 2019 at KZN while i was in Midrand. I went to the bank and there was clear explaination but they concluded i apply for a new card and that the money will be reversed at R60 charge prior to the investigation and even today they said its still under investigation and on the 15th Jan 2020 there was a transaction of R200 physical transaction which made my acc overdrawn and when i went to the branch i was told its an error it happens and its corrected aparently . So now our money safe with capitec how can these transaction take place were else my card is with me ? Im not happy .
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
