DJ
Dorianne J

1 reviews | Active since Oct 2019

16 Aug 2021, 09:29

***** department is of no assistance

I see my previous review was removed.. Well your not gonna get rid of us who are victims of atm *****, digusted with the way capitec ***** department handles their customer complaints, they say 5 days to investigate card that was cloned, they wait toll the Friday to say that don't have any evidence, and that they won't return money ****** out of THERE atm, cards are being cloned and they not doing anything to prevent it, believe me I am not going to leave it like that.. Sies

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Aug 2021, 09:31
Official
Good day Dorianne 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank