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I am dissappointed with the service of Capitec Bank, I lost funds on 26 November 2021, the sum of R5591. My card reported to have been used online purchase: Payd payfast* subwear 0 Gauteng amount of R1241.00 another transaction online purchase: Payd Loot Masterpass Westlake amount of R5591.00 while i was in KZN Sodwana bay i went to nearest Capitec bank at Mbazwana i didn’t get help. I phoned them several times, I went to the bank and all those attempts failed until this date my money hasnt been recovered. This is one unsafe bank, it cannot be trusted.

This a reply from Capitec bank: I confirm that your Debit Card service request has been concluded and the matter is now closed. Kind regards Mujahid