GM
G M
1 reviews | Active since Jul 2020
02 Nov 2021, 13:26
*****
OK so there is ********** matters going on with my capitec account. The manager at roosbank tells me I must pay for the investigation R80 each as to me know that this is capitecs problem now but I must pay so they can see who took money out of my account. Well I'm not happy with the service. And I'm going to take this matter seriously and I'm take it to every single sousel media platform. The lawyers will be in contact with then seeing that there own customers must pay yet I have been part of then for the past 13yeas and this is how they can handle things.
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Replies (3)
Capitec Bank's replyOfficial
02 Nov 2021, 15:29Good day G
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply02 Nov 2021, 15:29
Official
Good day G
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
GM
G M's updateReviewer Update
02 Nov 2021, 15:36Why must I wait for 1 business day as this is money taken out of my account just comes to show why why the other backs are more used and liked cos they contact you with in the same day as you people at capitec don't care cos it's not your money or you time that's why you guys can delay all this bull ****........ not a very happy customer 😒 😕 🤬🤬🤬🤬🤬😡😖😖😖🤬🤬🤬😡😡😡
GM
G M's update02 Nov 2021, 15:36
Reviewer Update
Why must I wait for 1 business day as this is money taken out of my account just comes to show why why the other backs are more used and liked cos they contact you with in the same day as you people at capitec don't care cos it's not your money or you time that's why you guys can delay all this bull ****........ not a very happy customer 😒 😕 🤬🤬🤬🤬🤬😡😖😖😖🤬🤬🤬😡😡😡
GM
G M's updateReviewer Update
02 Nov 2021, 15:37And kindly note my name is Meagan not G
GM
G M's update02 Nov 2021, 15:37
Reviewer Update
And kindly note my name is Meagan not G