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Nelisiwe N

1 reviews | Active since Aug 2022

10 Aug 2022, 14:01

*****

I am dissappointed with the service of Capitec Bank, I lost funds on 28 November 2021, the sum of R5591. My card reported to have been used online purchase: Payd payfast* subwear 0 Gauteng amount of R1241.00 another transaction online purchase: Payd Loot Masterpass Westlake amount of R5591.00 while i was in KZN Sodwana bay i went to nearest Capitec bank at Mbazwana i didn’t get help. I phoned them several times, I went to the bank and all those attempts failed until this date my money hasnt been recovered. This is one unsafe bank, it cannot be trusted.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Aug 2022, 14:14
Official
Good day Nelisiwe 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank