SZ
Sinethemba Z
1 reviews | Active since Jun 2019
20 Jun 2019, 11:31
***** complaint
I have erroneously sent money into the wrong absa bank account via my capitec app and was promised that it would be paid back by capitec. And i still haven't received it and the consultants at Govan Mbeki refused to help me.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
20 Jun 2019, 12:13I acknowledge your posting, and have referred it to Stacey Casper for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply20 Jun 2019, 12:13
Official
I acknowledge your posting, and have referred it to Stacey Casper for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
SZ
Sinethemba Z's updateReviewer Update
07 Aug 2019, 04:27Thank you Stacey i appreciate you getting back to me. I have received a very positive feedback from Capitec so far and my matter is being investigated with Absa Bank. I am hoping for the best, even though I have not yet received the funds I trust that my matter will be resolved soon.
SZ
Sinethemba Z's update07 Aug 2019, 04:27
Reviewer Update
Thank you Stacey i appreciate you getting back to me. I have received a very positive feedback from Capitec so far and my matter is being investigated with Absa Bank. I am hoping for the best, even though I have not yet received the funds I trust that my matter will be resolved soon.