jK
jerome K

1 reviews | Active since Feb 2014

08 Nov 2020, 18:14

***** charges online purchase

Capitec charges R70 to reverse a ********** charge on my bank account. I was under impression that I needed an app approval to buy something online.

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Nov 2020, 11:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank
Capitec Bank's reply12 Nov 2020, 14:51
Official
 Good day Mr Klassen As discussed telephonically, I confirm the matter has been dealt with.  Kind regards Complaint Management Capitec Bank