MA
Micheline A
1 reviews | Active since Jan 2021
06 Jan 2021, 14:10
*****
My nephew disability grant has been ****** from his Capitec account. Yesterday he went for a new card but couldn't withdraw money capitec was offline .This morning this account was empty bank statement shows money has been withdrawn at in atm at shoprite in out home town .what make me suspicious about the whole thing is he went for a new card next day money is withdrawn in our own home town smells like an inside job and all capitec say is sorry nothing can be done .I think this matter should be investigated. This is his livelihood.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
06 Jan 2021, 14:12Good day Micheline
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Jan 2021, 14:12
Official
Good day Micheline
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
15 Jan 2021, 09:00Good day Micheline
Please note we are unable to get hold of you. Kindly contact us or visit your nearest branch.
Kind regards
Complaint Management
Capitec Bank
Please note we are unable to get hold of you. Kindly contact us or visit your nearest branch.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply15 Jan 2021, 09:00
Official
Good day Micheline
Please note we are unable to get hold of you. Kindly contact us or visit your nearest branch.
Kind regards
Complaint Management
Capitec Bank
Please note we are unable to get hold of you. Kindly contact us or visit your nearest branch.
Kind regards
Complaint Management
Capitec Bank
