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On the 9/11/2022 I received a call from the Forensic department of Capitec Head office informing me there was a problem with my account, deduction of R99 was made on ny account for the past 2 years. He, asked me to comfirm my ID but not any account or pin number. I had chemotherapy the day before and I am 78 years old. I was not feeling my best. He instructed me to push buttons on my phone to stop the R99 debit order. While we where busy with this, I saw that the money was being transfer from my account. He told all the money will be replaces once the problem is solved. I believed him! I went to the bank on the 10/11/2022 and was left with R24 of R90000. I went to SAPS, Viljoenskroon and open a case. After 2 weeks when I returned nothing was done and I had to do everything again. I went to the OBS gentlemen, Nqobile Ngwenya and was given a case number ***. Capitec case nr ***. According to Capitec the case is closed. I am not happy. And would like my hard, earned save money back.