***** Cases Reported | Horrible reponse from Capitec Bank

I recently opened ***** cases at the police station and had immediately notified Capitec to follow up on the transactions I had made. I was told that I had a waiting period of about 5 days. I tired to follow up on existing ***** cases that I had lodged but your consultant's response was not up to par.

She did not clarify about anything whatsoever and just advised me to send an affidavit for the cases that I lodged with the police. Didn't tell me where to send them. There was just a communication barrier. I'm utterly disappointed.