EL
Emmanuel L
1 reviews | Active since Jan 2016
23 Jul 2022, 13:02
***** Case Reported - No Feedback
I reported the case of ********** activities on mu account on the 16th of June 2022 to date there is no meaningful feedback on their investigations while the other bank have resolved the matter few day after the incident. They froze the account and debit my main account for the matter that is still pending. I visited Greenstone branch for assistance and the Branch Manager was absolutely of no help. I have wrote numerous email request feedback on the matter with no success.
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Capitec Bank's replyOfficial
23 Jul 2022, 14:09Good day Emmanuel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply23 Jul 2022, 14:09
Official
Good day Emmanuel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,