***** Case

Capitec Bank is the bank with very poor service, I have reported a ***** case in 8 July 2021 but they never said anything to me since then its almost December now still nothing, the only thing that the y said to me I'm send them a Case number and a police Affidavit which I did that I went to one of their branches in knysna to ask them to submit the documents for me the person I Consulted she then promised me she did send the documents to the head office. I even tried to emailed them to ask for the feedback chat to on their Facebook page but nothing, then earlier this month I went again to their branch to ask them if they could help me all to find out that the documents that I asked them to send for me the consultant did not submit them at all. They promised me if I submitted the documents they will reverse the money that was ****** on my account, so I went back I talked to them again the consultant promised me again she will do a follow up on the matter and she will personally call me if something happens but nothing, Capitec what are you doing exactly are you guys involved in this ****s.?