AM
Anelisa M

1 reviews | Active since Jul 2019

14 Apr 2021, 09:15

***** case

Last year I went to Capitec in Beacon Bay in East London to report A lady that ****med me 4600 I was transferring to her to buy me winter clothes in Cape Town. I provided all the necessary proof and I was told Forensic is investigating I went to Capitec the following day and I was told they don't see funds on Sikelelwa Nkopo's account and can't help me. I opened a case and I have a case number and bank statements to prove that I was transferring her money but up to this day I'm not getting any justice and in have the lady's cell number and address but but Capitec failed to block or freeze the account.

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Apr 2021, 09:51
Official
Good day  Anelisa

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply26 Apr 2021, 13:39
Official
Good day Anelisa

Feedback was provided.

The complaint is closed.

Kind regards
Capitec Bank