TM
Takalani M

1 reviews | Active since Jul 2022

19 Jul 2022, 13:15

***** case

Regarding my previous complain I have gone to the branch and tried calling back Capitec complaint no one is answering the phone The customer care line transfers the call but no one answers the phone until it dies. Below is the message I got from Capitec but no one is answering the phone and customer care can't help me: contact Complaint Management ***. Should you not contact us back within the next business day, we will consider this as a gesture of contentment ***

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jul 2022, 13:41
Official
Good day Takalani

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank