MM
Mogomotsi M
1 reviews | Active since Mar 2022
22 Mar 2022, 09:18
*****: capitec does not put clients first
Someone **********ly accessed my wife’s account and stole our savings, capitec claims our information was compromised from our side placing the Blame on the client for their security failures. They say they can not recover the money or pay us back. I thought banks are a safe place to save money but Capitec proved us wrong.
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Replies (2)
Capitec Bank's replyOfficial
22 Mar 2022, 09:35Good day Mogomotsi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply22 Mar 2022, 09:35
Official
Good day Mogomotsi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
MM
Mogomotsi M's updateReviewer Update
22 Mar 2022, 14:16I have recognised from reading other peoples queries that this response is generic. Capitec please take us serious!
MM
Mogomotsi M's update22 Mar 2022, 14:16
Reviewer Update
I have recognised from reading other peoples queries that this response is generic. Capitec please take us serious!