JC
Jamie-Lee Collinicos

1 reviews | Active since Nov 2014

26 Dec 2019, 09:41

***** CAPITEC BANK *****S YOUR MONEY!!!

My salary came in early on the month of December, capitec debited my savings account, to pay my loan account. They then decided it was okay to debit my account again for the same amount on the 24th, then again the 25th then again today the 26th. Now they are unable to reverse this or tell me why this is happening. This is unacceptable over Christmas period, when you can't even trust your own bank on keeping your money safe as they are the ones *****ing it from you.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Dec 2019, 09:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank