ZM
Zintathu M

1 reviews | Active since Nov 2018

27 Jul 2019, 02:53

***** Capitec Bank Client

Good day,

I would like to report a Capitec Bank client Miss Magazi - cell number *** who goes around and tell people that she is selling clothing items/buying clothing items on behalf of other people who are not in Durban. Once she receives money on her Capitec account which is linked to her cell number she ignores and blocks the buyer.

BE CAREFUL AS I WAS ****MED BY THIS CAPITEC CLIENT.

Regards, Zintathu Mgolombane ***

0
Replies (4)
ZM
Zintathu M's update27 Jul 2019, 11:06
Reviewer Update
Client responded, will give an update when the matter is resolved
Capitec Bank
Capitec Bank's reply29 Jul 2019, 11:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply22 Oct 2019, 12:30
Official
Good day

We have tried contacting you but with no success. 

Please call Complaint Management on ***. 

Kind regards
Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply22 Oct 2019, 13:07
Official
Good day

As discussed telephonically, I confirm the matter has been dealt with.

Kind regards
Complaint Management
Capitec Bank

Best regards,