1 reviews | Active since Mar 2020
***** by Capitec Bank Client
I got de*****ed an amount of R10 000.00 on the 21st October 2021 by the clients of Capitec Bank trading as Legendary Auto Sales. I was asked to pay a holding deposit for a Toyota Landcruiser they advertised in Vereeniging at 18 Union Street and when I got the to see the vehicle the garage does not exist and when I asked around for this dealership I was told it is a **** and a lot of people have been ****med like myself. I then raised the issue with my bank Standard Bank and they could not reverse the money as it was made available immediately. Standard Bank in turn took up the matter with Capitec Bank the same day as this is their client and I was also on that call between the two banks. Instead Capitec Bank has done nothing but protect their ********* client. To date they have only advised that I open a case with the police which I have already done and provided them with the case number and until today they have not contacted me nor said anything positive to help me get my hard-earned cash or atleast hand over this ****** to the police. Standard Bank advised me to take up the matter with the police and or banks Ombudsman. I need help to expose what Capitec Bank stands for by protecting the ******* clients just to have business and benefit from this ********** transactions. The case number is CAS 210/10/2021 and the investigation officer is Mr PTT Seheri based in Kgotsong Police Station in Bothaville Free State. The contact number of the investigating officer is ***
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
