MT
Moses T

1 reviews | Active since Mar 2020

01 Dec 2021, 11:22

***** by Capitec Bank Client

I got de*****ed an amount of R10 000.00 on the 21st October 2021 by the clients of Capitec Bank trading as Legendary Auto Sales. I was asked to pay a holding deposit for a Toyota Landcruiser they advertised in Vereeniging at 18 Union Street and when I got the to see the vehicle the garage does not exist and when I asked around for this dealership I was told it is a **** and a lot of people have been ****med like myself. I then raised the issue with my bank Standard Bank and they could not reverse the money as it was made available immediately. Standard Bank in turn took up the matter with Capitec Bank the same day as this is their client and I was also on that call between the two banks. Instead Capitec Bank has done nothing but protect their ********* client. To date they have only advised that I open a case with the police which I have already done and provided them with the case number and until today they have not contacted me nor said anything positive to help me get my hard-earned cash or atleast hand over this ****** to the police. Standard Bank advised me to take up the matter with the police and or banks Ombudsman. I need help to expose what Capitec Bank stands for by protecting the ******* clients just to have business and benefit from this ********** transactions. The case number is CAS 210/10/2021 and the investigation officer is Mr PTT Seheri based in Kgotsong Police Station in Bothaville Free State. The contact number of the investigating officer is ***

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Replies (4)
Capitec Bank
Capitec Bank's reply01 Dec 2021, 12:07
Official
Good day Moses

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

MT
Moses T's update01 Dec 2021, 12:28
Reviewer Update
I hope they want to do something different because from the day I reported it in October when it happened to date not much has been done except to be told the obvious that the funds (R10k) have been used up. and the is nothing to pay for my claim. They need to get their ********* arrested and if not then they are in cohorts with their ******* client.
MT
Moses T's update01 Dec 2021, 12:37
Reviewer Update
The junkmail guys did even a better job to expose these ********** and shared with me them banning and blocking them from using their platform to de***** people because junkmail does not suppor ***** nor protect ********** like Capitec Bank does.
Capitec Bank
Capitec Bank's reply18 Feb 2022, 19:19
Official
Hi  Moses 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank