MP
Moipone P

1 reviews | Active since Sept 2018

25 Sept 2022, 04:38

***** bank

I took out a personal loan with Capitec in 2018. I have been making payment monthly and have never missed a payment. This morning I wake up to find out the amount has increased twice from the original after I made a payment last month. It has been like this for a couple of months. I tried calling them so that someone can explain this before I take the matter further. I am disgusted with their services and will be closing my account with them soon.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2022, 10:17
Official
Good day Moipone 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank