***** at Capitec

Item: Capitec Bank
Rating: 1
Author: Riana V

I'm a Standard Bank client and my whole salary was **********ly paid over into a Capitec account on the 25 of January 2022. This morning I receiy a phone call that Standard Bank is waiting for Capitec to respond. How long is that going to take???? I need to pay rent, utilities and buy food... I cannot wait between 30 to 60 days until I receive some kind of response... Oh and I'm being threatened by the ******** to withdraw the case... And I'm definitely not going to do that

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

31 Jan 2022, 10:41

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply31 Jan 2022, 10:41

Official

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's replyOfficial

03 Mar 2022, 09:25

Hi Riana

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply03 Mar 2022, 09:25

Official