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Sheradene C

1 reviews | Active since Sept 2012

25 Jun 2016, 09:29

***** and theft

<p>Capitec stole money from our account and unauthirised decisions were made. No documents or paper trail proves why this money was taken. And then my family has to suffer because they have to do a investigation and it will take 11 working days. Since when does a bank have authoruty to take your money without your concent </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Jun 2016, 06:49
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,