1 reviews | Active since May 2020
***** AND NO BANK PROTECTION
NO 0860 NUMBER SHOWN ON GOOGLE GETS THROUGH TO ANY CAPITEC BRANCH NOR THE HELP LINE !!!!!!!!! IN DESPERATION TO TRY AND PREVENT A ********* GETTING MONEY OUT OF MY WIFES ACCOUNT WE MANAGED TO FIND A CT NO. AND SPOKE TO A LADY THERE TO HELP US !!!!!! SHE CAN'T UNDERSTAND WHY THE 0860 NUMBER IS NOT OPERATING !!!!!!!!! SHE GAVE US AN 0860 FOR THE ***** DIVISION AND THAT TO RANG FOR A SECOND OR 2 AND RANG OFF BUT ASSURED US SHE'LL EMAIL THEIR ***** DIVISION AND REPORT IT AND IT AND SAID THEY WOULD CONTACT US !!!!! NOTHING SO FAR FROM THEM !!!!!!! AS WE SAID IN AN EMAIL TO THEIR CUSTOMER CARE STATING THAT THEY UNCONTACTABLE IN A CASE OF EMMERGENCY AND TIME IS THE ESSENCE BEFORE THE ********* DELVES INTO ONES ACCOUNT AND REMOVES THE MONEY !!!! THE WORST PART IS THAT THE ********* ON CELL NO. *** PHONES ME THE HUSBAND AND QUOTES MY NUMBER AND THE BANK ACCOUNT NO. MEANTIME MY WIFE'S THE MAIN ACCOUNT HOLDER !!! THE ********* WANTS TO FIND OUT FROM ME THE HUSBAND WHETHER I WOULD SANCTION A DEBIT GOING THROUGH WHICH THE 1ST TIME A WEEK OR SO AGOWAS REQUESTING R3000 !!!!! TODAY THEY TRIED PHONING 4 TIMES BEFORE BLOCKING IT THE SAME FEMALE VOICE ASKING FOR ME THE HUSBAND !!! MY ARGUMENT IS A BANK SHOULD HAVE A OPEN ***** LINE FOR THE CLIENT TO BE ABLE TO PHONE IMMEDIATELY TO PREVENT ANY MONEY BEING MOVED OUT OF THE ACCOUNT !!!! AS WE'VE NOW SAID THE CAPITEC WE WANT SOME ASSURANCE THAT THERE WILL BE A NUMBER AVAILABLE GOING FORWARD AND A GUARANTEE THAT NO ********* CAN GET INTO THE ACCOUNT OTHERWISE WE MUST CONSIDER A MOVE TO PRETECT OUR MONEY !!!!!!! I'VE PUT THIS ON HELLO PETER TO FORWARN OTHER BANK HOLDERS AT CAPITEC TO DEMAND THE SAME AS I'VE BEEN TOLD BY FRIENDS THAT ********** HAVE TAKEN MONEY FROM CAPITEC ACCOUNT HOLDERS AND GOT AWAY WITH IT AND NO REIMBUR*****T FROM THE BANK EITHER !!!!! WHATS THE MATTER WITH THESE BANKS AS THEY NOT PROTECTING THEIR CLIENTS !!!!!!!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
