1 reviews | Active since Jun 2017
***** acc
<p>A total of approximately R8000 has been withdrawn from April up until 15 June at a Johannesburg atm eventhough I reside in Durban, I received no sms notifications on these specific transactions although im registered for cellphone banking and receive every other sms notification for the transactions over R100 made by me. I visited the capitec branch today and discovered that these withdrawals were made at a Johannesburg atm, I was told to wait 7 working days until an investigation is complete and worst case scenario I will not be reimbursed with all the money that has not been withdrawn by me. No trust in capitec bank, my salary of over 20k a month goes into this account and I feel like ive lost so much that I work so hard for... starting to lose trust in this financial institution.</p>
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
