JM
Joyce M

1 reviews | Active since Aug 2021

31 Aug 2021, 21:54

*****

Someone is using my daughter's account purchased Uber eats we are in cape Town and this person is in Pretoria try also to purchase online then decline lastly transfer her 400 and my daughter went to capitec branch to report this that was last two still now no response what is so funny they canceled the card but still this person transact on her account and I think someone inside updating this person with my daughter's information. Please help I am very disappointed with this bank

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Sept 2021, 06:01
Official
Good day Joyce 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank