1 reviews | Active since Apr 2019
*****
I am Nonkululeko Mayisela ID ***...Customer of a capitec bank. i went to Jabulani mall and capitec ATM had long que so i decided to withdraw from a Nedbank ATM, after inserting my card and typing my pin, my card stucked i tried to cancel hoping my card will be out nothing...i then called the bank to stop it, indeed it was stopped..next to me was a capitec branch i went in..imediately when i enter the door my phone reported money out...but how? cause i cancelled this transaction and card stopped ..i went to speak to the consultant but it was just a waste of time as i was just told there is nothing they can do without even looking on their system....is there anyone that understand if you are earning less ...R1000.00 its a money to our families.
PLEASE SOMEONE IN THIS COMPANY HELP TO REVERSE MY MONEY!! i really need it and trusted the bank to protect it against *****
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
