KN
Khomotjo N

1 reviews | Active since Oct 2021

09 Mar 2022, 12:32

*****

On the 28th last month i withdraw money using my standard bank card I knew the will be extra changes since isn't my bank,that i was told to wait for 7 to 10 day that it be reversed standard bank even gave me references number to do follow on...today I phoned standard they say they are still waiting for capitec respond ,on the other hand how long must i wait? The reason for that withdrawal was that i wanted to use the money...As one of the biggest bank across SA go through your system you will see your ATM never gave me any money then reverse it on my banking it reflects that it went out "thats *****" i cannot be changed those fees and still never got my money

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Mar 2022, 12:39
Official
Good day K****tjo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank