RD
Ramadike D
1 reviews | Active since Aug 2020
27 Aug 2020, 11:36
*****
My Mom was given a reference number which is ***6 by Capitec bank from Eastern Cape,King William's Town after her bank card was swallowed by an ATM. After that she lost all her money. She reported it on the 20/08/2020 and was told to wait for 8 days,today she was cold to be told "we cannot refund you"...That's the only reason she got..
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Replies (5)
Capitec Bank's replyOfficial
27 Aug 2020, 12:50I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Aug 2020, 12:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
RD
Ramadike D's updateReviewer Update
27 Aug 2020, 12:55Feedback from 8 days?? Now it's another 5 days?? You guys are not ashamed of robbing people hard earned cash hey..Capitec we see you with your ********** action's...pay back My Mom's money...
RD
Ramadike D's update27 Aug 2020, 12:55
Reviewer Update
Feedback from 8 days?? Now it's another 5 days?? You guys are not ashamed of robbing people hard earned cash hey..Capitec we see you with your ********** action's...pay back My Mom's money...
RD
Ramadike D's updateReviewer Update
27 Aug 2020, 13:18So you should know that,the money Capitec ****** my Mom is her salary and with bonus money..She was suppose to make groceries and her health is suffering as she is a diabetic person because of this,so you should know we will have you liable for all of this Capitec bank.
RD
Ramadike D's update27 Aug 2020, 13:18
Reviewer Update
So you should know that,the money Capitec ****** my Mom is her salary and with bonus money..She was suppose to make groceries and her health is suffering as she is a diabetic person because of this,so you should know we will have you liable for all of this Capitec bank.
Capitec Bank's replyOfficial
10 Sept 2020, 15:08Good day Ramadike D
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply10 Sept 2020, 15:08
Official
Good day Ramadike D
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
RD
Ramadike D's updateReviewer Update
10 Sept 2020, 18:08Capitec bank you nothing but a bank of *****'s..You know very well the matter has not been resolved. You lying telling her she went to boxer for cash withdrawal whereas she was ****** by you from your ATM??... We will not rest till you are well known for the *****'s and skelems you are... It seems like Hello Peter is not enough we going to try Daily Dispatch and Isolezwe, we won't rest till people see what you doing to their hard earned money day by day.
RD
Ramadike D's update10 Sept 2020, 18:08
Reviewer Update
Capitec bank you nothing but a bank of *****'s..You know very well the matter has not been resolved. You lying telling her she went to boxer for cash withdrawal whereas she was ****** by you from your ATM??... We will not rest till you are well known for the *****'s and skelems you are... It seems like Hello Peter is not enough we going to try Daily Dispatch and Isolezwe, we won't rest till people see what you doing to their hard earned money day by day.