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I went to sleep with money in my account and woke up with my funds drained, save for R73.71. I checked my transactions to find that some online games were **********ly purchased from my account and topped up my airtime and got to work calling the contact centre. I called on the 0860 number and the call ended when the lady refused to give me a time frame as to when I can expect some sort of feedback in regards to this matter and put me on an infinite call when I requested to speak to a manager. I then googled the direct ***** line and called the 021 number where some lady put me on hold for 5 mins just to "verify" my details. I dropped the call and tried again and this time I was given a number and told the investigation would take 30 days... THIRTY DAYS?! Are you serious? The purchases weren't even in line with anything I have EVER purchased in the past. The only thing I have ever paid for online was my Showmax account and online secure DSTV account. Why on earth is the investigation going to take 30 DAYS? Please just reverse those ********** purchases and refund my money ASAP! I'm supposed to go to the hospital tomorrow!!! How will I go with no money?! Please assist..