YK
Yoliswa K

1 reviews | Active since May 2022

30 Jan 2023, 13:29

*****

Please attend this urgently because I believe this is inside job. R3000 was taken from my Aunt's account and she went to Kwa Mnyandu Mall at Mlazi assisted by Sindi, who was not of much help. Today 30/01/2023 and there's no reference number given to her for investigation. Her withdrawal limit is R2000 but R3000 was withdrawn at Smith Street, Durban. Please attend to this an investigation needs to be done. The consultant can't say there's nothing that can be done. She has never lost her card. The card has been with her all the time and she was attending church. My contact number *** . We're trusting the bank and the app if our Money is not secured why invest in your bank?

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Jan 2023, 13:33
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank