*****

Theeeeeee worst service ever. ********** transactions came out of my account and when I first contacted capitec, the lady I spoke to made it sound as if I was the one who did the transactions. Moving on I was eventually assisted and my case logged and told I was gonna be charged 80 per transaction, meaning I would get nothing back. Called back again because apparently knowing owes you feedback at capitec, you have to use tour time and money to follow up. I was advised that I would get ky refund in 7 days. 8 days later I called only to be told its still 7 days. The money ****** was my rent money and now I am facing eviction because of it. Capitec refuses to even send me confirmation to say they are working on the issue for me to provide to my agent. Now I called again the story has changed and they are saying I won't get my money now as the ********** company has to pay them first. Excuse me. What nonsense is that. Capitec is supposed to take the loss as they allowed our accounts to be de*****ed. I am referring this matter to the ombudsman enough is enough capitec