KM
Karabo M

1 reviews | Active since Feb 2019

23 Aug 2022, 09:06

*****

Hello Peter. Last week I wrote a review regarding the sum of money that disappeared from my account on the 5th of May and the matter has been under investigation,it's been almost 4 months now and everytime I have to be the one who contacts them or goes to their branch. After last week's review they sent me an email saying that they can't get hold of me and when I checked the number that they were trying to contact me on, I realised that it's an old number and I had updated my new contact number with them because I even get notifications on the new number so I'm puzzled as to how do they still have my old number on their system and not the new one. All I'm asking for is my MONEY!!!

Please contact me on ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Aug 2022, 10:24
Official
 Good day Karabo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank