1 reviews | Active since Aug 2013
I have no word to descibe how disgusted i am with Capitec.<br> last of Jan'15, i went to capitec to update my details. i was assisted at their northgate branch.<br> a weekend after that i received an email from capitec telling me that my details were not matching my card and online banking details. it then redirected me to log in to update.<br> i loggen in to update my details. as soon as i did, i then received an sms telling me that my limit for money out has increased to 100000.the sms had the captec call centre number to call<br> i became suspicios and then called capitec AT THE SAME TIME. the person who assisted me then told me i had just made a transfer of 25000ZAR out of my bank as a transfer. i then told her what had happenned and that , that transfer wasnt done by me. she then advised i open a ***** case.<br> the case was open and i supp**** capitec with the case number. i later received an sms for a turn around time of 11 days.<br> till today, i dont have my money back. no status update whether they have investigated and found the person<br> capitec never froze the person account even after i reported, 5 MINUTES LATER!!!<br> I WANT MY MONEY HOW THE HELL DO THEY THINK I PAID MY DEBTS? IM ****ED
Best regards,
Best regards,
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