GR
Gamiedah R
1 reviews | Active since Feb 2015
17 Feb 2015, 09:53
*****
I have logged a complaint regarding unauthorised transacrions made at a Standard Bank ATM on 29 January 2015. I received an sms that feedback will be given in 11 working days. Yesterday I called and still no feedback! i was told by a consultant i will be contacted. How long will this take?? I need an answer and my money back.
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Capitec Bank's replyOfficial
17 Feb 2015, 10:32Hello kamishg,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply17 Feb 2015, 10:32
Official
Hello kamishg,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,