MM
Mary M
1 reviews | Active since Aug 2021
08 Oct 2021, 12:44
*****
I wrote and contacted capitec with my account that was **********ly used for Bolt services that I know nothing of. since Monday I haven't could even a call from the. I entrusted the institution with my funds now funds are missing from the account but no one what's to assist. Capitec Bank is ridiculously useless. The service is unsatisfactory. I wonder how many people are have been and still will be ****med by this bank
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Replies (2)
Capitec Bank's replyOfficial
08 Oct 2021, 13:41Good day Mary
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply08 Oct 2021, 13:41
Official
Good day Mary
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
MM
Mary M's updateReviewer Update
08 Oct 2021, 13:56This is the very same response I got on Monday and nothing has happened, Even today you are still telling me the same story. Why can't you take responsibility in assisting your clients. The service you giving us is way too shallow
MM
Mary M's update08 Oct 2021, 13:56
Reviewer Update
This is the very same response I got on Monday and nothing has happened, Even today you are still telling me the same story. Why can't you take responsibility in assisting your clients. The service you giving us is way too shallow