*****

Bad service received from Capitec ...in January 2018 I realised that I have been getting unauthorised debit orders since July 2017 of 99 being debited twice a week ,I requested to have all those debit orders reversed, I was refunded deductions for January 2018 and July to December I never got anything I lost my money just like that, however Capitec had the audacity to charge me dispute charges of 50 per debit order from July to December while they could not even refund my money ,they kept saying I might get the money...later in February I spoke with the Manager and she reversed the debit order dispute charges from July to December and she stated that she will investigate and send me information of this people debiting my account without my approval, I have received no information. Capitec introduced the new system were clients receive sms notifications for debit orders of less than 100 Rands...this was just a hoax because I got another unauthorised debit order in May and 25 of June without any sms notification. As your client I feel like you are the very same people who give out clients information to ********** and you are benefiting from it because each reversal I do as a client I get charged dispute fee even though I did not approve that debit order.