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On friday there was a ***** on my account of which R6500 was swept and I reported the matter at Capitec Southgate branch and they could not help me,on monday I went to protea glen branch and was given ref number: ********** 2 of which I was told it is being investigated,in the mean time I must make my own means and ways to sort myself out with transport money and food money yet I had money in my account with a bank I trusted,I dont know what the hell is wrong with this black owned businesses,I had a similar case with fnb and it took them less than a day to return my money because that money does not belong to capitec,its my damn money which is also insured.... I want my money,I dont understand why don't they give me my money and continue with their damn investigation without inconveniencing me....I WANT MY DAMN MONEY...FROM HERE IM REPORTING THE MATTER AT OMBUDSMAN FOR BANK SERVICES