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<p>Good day</p> <p> </p> <p>I app**** for a loan at Capitec bank and it was approved. The money was deposited into an account which I never touched. By the following day a Stop was put on the account. I assumed the bank took the money back as this was a error. I did not bother questioning it. A few days ago i app**** for a loan at my current bank who rejected it due to me being a "high risk". I went into the Capitec branch where they suggested I check my credit record. To my shock on my credit record was a loan from capitec bank which was granted to me a year ago and i have made no payment on. </p> <p> </p> <p>I find it utterly disgusting that i am now being declined at other institutions for an error on the side of Capitec bank. I was told by the consultant at the branch they will send a request to have the stop lifted. It has been 3 days and I am still waiting for an acknowledegment from the bank that something is being done about this.</p> <p>I do wish to lay a formal complaint and would appreciate urgency in this regard.</p> <p> </p> <p>I did require about visiting a head office and was advised by two consultants in the bank no such place exist where I can walk in and raise my concerns. </p> <p> </p> <p> </p> <p> </p>