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<p>I Mogomotsi D Bokaba went to capitec bank in jubilee mall on the 15 th of October and saved an amount of money.i was given another card instead of them linking those two accounts in my card.a transfer was made which i thought was made to the new card to my surprise i went to the bank asking for that money in December last year was told to wait 3 days ,3 days became 5 5 became a manager telling me that my money was taken by the team members in the bank and an investigation will be conducted. Even now they wont give me the statement of the old card.how is it my problem that the bank members ate my money? When i speak to Headoffice they make me run in circles.i need my money im not waiting a month or so Capitec has really become what all people said it was "a *****more bank"</p>
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
