TM
Taola M

1 reviews | Active since Mar 2016

05 Apr 2016, 19:31

*****

on the 23/03/2015 I sold the car to the man called to Chaoke, the bank we exchange the founding was Capitec. this man sent the money to my account and it reflected R75,000.00 deposited. I went inside the bank with this man to confirm that the transfer was valid and they told me it is. I asked for 2000 and they said I can only get money after 4 hours. the following they I called the bank and they said the transfer was in the form of cheque I must wait for 14 days, on due date they called and said the chequed had bounced, I lost 75000rand and a car. I went to bank seeking how caused they said it was money they said they called confirm as the deposit was at soshanguve. than I opened case, case no 222/03/2014. it become dead end. I tried ambusman and capitec refused with more infor to give ambusman. the teller number responsible for this mess is***6 & **** cheque no: '0023 ;270450; ***' 03... if anybody can help please do so I just want my money from capitec, if they had the right machine someone would gave them **** FNB Cheque

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Apr 2016, 09:26
Official
Hello mosweu10,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them.

Lindiswa Beya-Nakani will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.

Roxanne Pridgeon
Complaints Management: Capitec Bank