1 reviews | Active since Feb 2016
*****
Sunday morning at 10.09 I went to an absa atm as I usually would go to on the month end to withdraw cash I put in my card pressed in my pin as normal to find that the absa machine said remove card after pressing my pin in. Not even a minutes time I received a message on my 4ne saying that an amount of R1900 has been widrawn out of my account in durban city centre and I'm standing at atm in newlands west durban. So I called da ***** dept at da same to report and stop my card. This morning I went to da bank aswel to report and find out what can be done I was told that it would be investigated to see wat can be done in most cases I would not get da money back but they have made an inquiry. And dat the ***** dept will send an sms to connfirm that they looking into it. I have not received any notification as yet. Also I'm really ****ed off bcos I have existing accs wid capitec that is always up to date. And this morning I got no joy from them. Unless I change banks.
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
