1 reviews | Active since Feb 2016
*****
On the 29th of January 2016 I was called and informed by the Capitec Forensics Department that there was some ********** activity in my account. They asked me to go to the nearest branch urgently to find out about my account.<br> <br> I went to the East Rand Mall branch as I work near the mall and a call was logged by the consultant who also informed me that I need to open a police case which I did.<br> <br> I have since been waiting to hear from Capitec regarding the funds *******ly transferred from my account. No one has called me to let me know anything and my attempts to get any information as to when I will be getting my money have been met with when we are done with the investigation. The investigation was supposed to be done 11 days ago!!! <br> So tell me as a single mother how am I supposed to live and take care of my family? When is this investigation going to end? CAN CAPITEC PLEASE TELL ME WHEN I WILL BE GETTING MY MONEY??? Capitec DOES NOT CARE
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
