*****

Was a victim of an ATM **** whereby my card seemed to be swallowed by the machine and a few minutes later when I left the machine to get airtime to call Capitec so I can cancel my card, it was too late as all my money was withdraw from my account which is ***** and I expect to be reimbursed. Logged a complaint as was advised that they are aware of my query and will get back to me within 11 working days. Bank need to install a button so option on the machines whereby clients can cancel or stop cards on the stop so that clients don't become victims of *****. This is frustrating and inconveniencing. The reason we put money into banks is because we expect our monies to be safe guarded and protected and not to be told that they will see if there is something they can do about these crimes as we clients feel the pitch.