ML
Marius L
1 reviews | Active since Nov 2020
25 Jul 2022, 11:15
Fourwaymall capitec atms never worked on a monday morning
Every monday i want to deposit money all 4 of the atms not working. I report them to the brand and all they say they waiting for their technicians which is a lie of course as i sat and whached a spesific atm for 5 hours and guess what when G4 security were in there then it work again so the staff either ill informed or they are trained to lie to your faithfull customer. I should actually not be charged as i com 90 km every monday to do my banking here but there is no service. Of all the atms in the mall it is only capitec never working on a monday
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Replies (1)Capitec Bank's replyOfficial
25 Jul 2022, 15:22Good day Marius
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Jul 2022, 15:22
Official
Good day Marius
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
