JB
Japie B

1 reviews | Active since Nov 2014

14 Jul 2023, 13:12

Forex dept ignore all correspondence

Capitec Bank Forex department ignore all emails. I had to complete forms and send it back to Forex. From that point they just ignore all correspondence. 6 weeks struggling with Forex to confirm if forms was received and in order. Worst Bank in SA.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Jul 2023, 18:17
Official
Good day  Japie Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank