MM
MELANIE M
1 reviews | Active since Mar 2020
19 Jul 2023, 11:00
Forex Department Non Existant
Awaiting an international payment, no automated response when emailing. No answer when calling landline. How am I supposed to get my money?
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Replies (2)
Capitec Bank's replyOfficial
19 Jul 2023, 11:03Good day Melanie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Jul 2023, 11:03
Official
Good day Melanie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
MELANIE M's updateReviewer Update
19 Jul 2023, 11:17I don’t think that is good enough. This money was transferred last Friday at 1:47. It’s almost a week later. I usually get the money 24-48 hours later. Not even an email to say there is pending money.
MM
MELANIE M's update19 Jul 2023, 11:17
Reviewer Update
I don’t think that is good enough. This money was transferred last Friday at 1:47. It’s almost a week later. I usually get the money 24-48 hours later. Not even an email to say there is pending money.