DL
Damien L

1 reviews | Active since Dec 2020

18 Dec 2020, 13:51

Forest Hill Capitec

I find it absolutely ridiculous that when I have coins to deposit and I went to my nearest branch which was forest Hill, they tell me they don't do deposits and I must go elsewhere.

Where has customer service gone to? When I asked why I get the cliche of banking of the future where you have people like me that prefer the old school method.

I used to love going to the branch because of the convience but I must drive an extra further because they can't deposit coins. This is ridiculous when a branch that I used often to go deposit give me attitude.

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Dec 2020, 14:17
Official
Good day Damien

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank





Best regards,