Foreign exchange

<p>I am so disappointed with Capitec bank's Foreign Exchange Department. Every month, my wife and I have to go into the bank to have our salary released, even though we filled in the forms that state we will be paid from the said company on a monthly basis, and this has been a regular procedure for just under a year now. </p> <p>This is our livelyhood, and they treat us like its money thats not important. I often think, if they were paid 2 days later from their employer, would they be so casual about it? I doubt that very much, yet our treatment is handle without any care in the world.</p> <p>Its not as if it is the first, second or even third month this happens. This has happened for 11 months without fail.</p> <p>I'm no banking expert, but compared to banks like FNB, Standard and Absa, I would assume that Capitec is fairly small in the foreign exchange department, yet they are the only bank that takes days to process and exchange.</p> <p>Any person receiving foreign money for remuneration should NEVER consider Capitec as an option, you will be shooting yourself in the foot.</p> <p> </p> <p>Disappointed client.</p>