Foreign bank standard is declined by Capitec forex

Good day,

I would just like to thank Capitec forex from taking the food out of my mouth by declining the money sent from overseas due to the sender's bank auto filling his name with only with a letter, as he is registered at his bank in the Netherlands.

If all my future transactions is going to be declined due to an international bank's standard procedure, then I'll rather move my money to another bank.

Regards